Return

How do I make a return?
Our ambition is that you as a customer should be satisfied with your product and you always have the right to carefully examine the product. If the item doe...
Thu, Aug 11, 2022 at 12:43 PM
How do I make an exchange?
As long as your order has not been processed or is ready for delivery, we can help you change or correct your order. If your order is being processed or has...
Thu, Aug 11, 2022 at 12:43 PM
I have not received my refund yet.
As soon as your return has been processed and approved by us, your refund will be sent to the payment option you specified when purchasing. It can take up t...
Thu, Aug 11, 2022 at 12:47 PM
What applies with purchase on approval?
If you as a private customer are not satisfied with your item, you have an open purchase for 30 days and thus also the right to return your item to us withi...
Thu, Aug 11, 2022 at 12:45 PM
Who pays the return shipping on purchase on approval?
You as the customer are responsible for the return shipping. The return shipping for the agent package is 69 DDK. When the return has been handled by us, t...
Thu, Aug 11, 2022 at 12:45 PM